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Automation & AI solutions

WhatsApp Business Bot

Instant replies on WhatsApp: common questions answered, lead details collected, appointments booked.

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The problem

For most small businesses in Israel, WhatsApp is where customers are. It is also where messages pile up while you are with a client, driving, or asleep.

Every unanswered message is a small risk. People do not wait long before they message the next business on the list.

Answering the same questions about hours, prices and availability, over and over, is not why you opened your business.

How I solve it

  1. We map the conversations

    Together we list the questions you get most and the answers you want customers to receive.

  2. I build the bot

    It replies instantly, answers common questions and collects the details you need from new leads.

  3. It books for you

    The bot can offer available times and book appointments straight into your calendar.

  4. You stay in control

    Complex or sensitive conversations come to you, with everything the bot already collected.

What's included

  • Automatic replies to common questions
  • Lead details collected into one place
  • Appointment booking connected to your calendar
  • Handoff to you with full conversation context
  • A menu of answers you can update
  • Launch support and testing with real scenarios

An illustrative example

A made-up scenario to show the idea, not a real client story.

Before

A customer asks on WhatsApp if you are open on Friday. You see it three hours later, after they already went elsewhere.

After

The bot answers in seconds, shares your hours and offers to book a visit. You see a booked appointment, not a missed message.

Tools I use for this

  • WhatsApp Business
  • Make
  • Your calendar
  • Your CRM

Common questions

The bot introduces itself honestly and writes in your tone. Customers care most about getting a fast, useful answer.

Want this working in your business?

A short intro call is enough to see what it would look like for you.

Message me on WhatsApp

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